FAQs – Stabby Labs

FAQs

We're here to answer your questions!

CAN I FLY WITH MY FN PEN?

Tactical pens are not allowed according to the TSA website however if a graphite pencil tip is threaded into the body of the FN Pen 2.0, it is technically just a pencil & pen. Has anyone ever noticed when we forgot to swap the tips out? Nope.

DID KEANU REEVES RECEIVE AN FN PEN?

Despite numerous attempts to contact him, his agent, or even random social media fan accounts, we have not received any promising leads. We respect his privacy but we'd be extremely happy to send an FN Pen to him, anyone on his production team, etc.

WHAT ARE SHIPPING TIMES AND COSTS?

Free shipping for domestic orders over $49. Ships within 1 to 2 business days, unless the item is backordered or is specified otherwise in the item description. Items will typically be delivered 3-4 business days after purchase.

We offer discounted shipping rates (minus ~$5USD) for our international friends - we don't want you to feel left out just because you live on another part of this floating rock. We'll include the equivalent credit and have the discounted rate automatically calculated at checkout (the credit will not show as a separate line item).

Next-day and Express delivery options are also available.Backordered items and restock estimates will be specified on the product page.

WHAT PAYMENT METHODS CAN I USE?

Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa.
Fast Checkout option allows you to securely save your credit card details so that you don't have to re-enter them for future purchases.
PayPal: Shop easily online without having to enter your credit card details on the website. Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

All returns must be within (30) days of the item’s shipped date in same as new condition. We DO NOT accept damaged/used products. All returns are subject to a 20% restocking fee. Refunds will be charged back to the original form of payment used for purchase. The customer is responsible for shipping charges when making returns.

WHERE CAN I FIND INK REFILLS?

The FN Pen uses a standard D1 ink cartridge. We also offer an upgraded pressurized D1 ink cartridge capable of writing in temperatures from -30º F to +250º F, underwater, in zero gravity, even upside down. See item for more details.

HOW DO I CHANGE INK REFILLS ON MY FN PEN?

If you're here, it means you haven't lost your FN Pen and need to change out the ink cartridge, or you purchased the Fisher Space Pen ink cartridge. Either way, congrats!

The FN Pen was meticulously crafted to emulate the iconic design of a classic #2 pencil, with no compromises made to its exterior form. As a result, replacing an ink refill may require some additional steps. Here's a guide to get your FN Pen up and writing again:

Step 1: Secure the FN Pen body using a non-marring wrench or a metal wrench wrapped in a cloth to protect the hexagonal metal body finish from scratches.

 

Step 2: Using a second wrench or the wrench included with the Fisher Space Pen Ink cartridge, grip the flat sections on the nib tip near the pen tip. Twist the two wrenches in opposite directions (twist nib tip counterclockwise, pen body clockwise) until the nib is separated from the hexagonal pen body.

Step 3: Remove the old ink cartridge, the retaining spring that goes around the ink cartridge, and the plastic cap that secures the base of the ink cartridge. Separate the three pieces; keep the retaining spring and the plastic centering cap for reassembly.

Step 4: Insert the new D1 Ink refill cartridge into the plastic centering cap piece. Before inserting, ensure to remove any wax on the pen refill tip, as this may have been applied to prevent leakage during transit.

Step 5: Slide the retaining spring around the D1 Ink refill cartridge.

Step 6: Insert the cartridge assembly back into the pen body.

Step 7: Thread the nib back onto the pen body.

Step 8: Using the same wrench technique, gently tighten the nib back onto the pen body. Be careful not to over-tighten, as this could deform the metal if done improperly.

Step 9: Resume writing as normal with your FN Pen.

By following these steps, you can easily replace the ink cartridge on your FN Pen and continue enjoying its reliable performance. If you have any questions or encounter any issues during the process, please feel free to contact us for assistance.

WHERE CAN I FIND FN PEN 2.0 ERASER REPLACEMENTS

The FN Pen eraser has the same dimensions as a standard #2 pencil eraser. This means replacements can be found anywhere! But of course, you can find them here too. We offer the rubber eraser itself (4 pack) or an entire replacement cap. See item for more details and eraser replacement instructions.
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